The item must be returned in the same package with no damage. Shipping charges are the responsibility of the customer. If you need help returning the product please call us.  Any damage done to the product by the user will be deducted from the return. 

Please note, once a product has shipped it is considered a complete sale, if you decide you want to cancel your order after the item has shipped you will be charged the shipping, after you refuse the item(s) and we receive the product back your credit card will be credited the full amount minus the shipping. Some products may be subject to an additional 20% restocking fee.